Privacy Policy

27 Blockchain (a division of Team ISR, LLC), (“we,” “us,” or “our”) operates software and services focused on crypto wallet integrations, crypto payment gateways, decentralized application (DApp) connections, and related blockchain technologies (collectively, the “Services”). We are committed to protecting your privacy while providing transparent, secure, and user-controlled solutions in the cryptocurrency ecosystem.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, visit our website, or interact with us. By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We design our systems with a strong emphasis on minimal data collection and user privacy, especially given the sensitive nature of cryptocurrency transactions.

Information You Provide Directly

• Account Information: When you create an account or integrate our technology, we may collect your email address, username, or other contact details (if you choose to provide them). We do not require personal identification (KYC) for core wallet integration or payment functionality unless mandated by law or specific enterprise features.
• Support and Communication Data: Information you submit when contacting our support team, such as questions about integrations, bug reports, or feedback.
• Business/Enterprise Data: For B2B clients, we may collect company name, billing address, and authorized contact details for invoicing and contract purposes.

Automatically Collected Information

• Usage and Technical Data: We collect non-identifying technical information such as:
  • Device type, operating system, browser type, and version
  • IP address (temporarily, for security and fraud prevention)
  • Wallet addresses you connect or interact with through our Services
  • Transaction metadata (e.g., timestamps, gas fees, network used, success/failure status) — but not private keys, seed phrases, or transaction amounts in most cases
• Analytics Data: Aggregated, anonymized usage statistics to improve our Services (e.g., which integration methods are most popular).

Blockchain and Crypto-Specific Data

Because our Services interact directly with public blockchains:

• Wallet addresses, transaction hashes, and on-chain interactions are inherently public on the blockchain and not controlled by us.
• We do not store your private keys, seed phrases, or sensitive signing data. All signing happens client-side in your wallet.
• We may temporarily process transaction payloads or API calls necessary to facilitate wallet connections or payments, but we do not retain sensitive cryptographic material beyond what is required for the immediate operation.

We do not collect:

• Government-issued ID or full KYC data for standard users (unless required for compliance in regulated products).
• Financial account details (bank, credit card) unless you use optional fiat on/off-ramp features provided by third-party partners.
• Biometric data.

2. How We Use Your Information

We use collected information for the following legitimate purposes:

• To provide, maintain, and improve our crypto wallet integration and payment Services.
• To facilitate secure wallet connections and transaction processing (where our role is limited to integration layer).
• To communicate with you about updates, security notices, or support requests.
• To detect, prevent, and respond to technical issues, fraud, or abuse.
• To comply with legal obligations, court orders, or regulatory requirements (e.g., anti-money laundering laws where applicable).
• For internal analytics and product development (using anonymized or aggregated data).

We do not use your data for behavioral advertising or sell personal information.

3. Sharing and Disclosure of Information

We are highly selective about sharing data:

• Service Providers: We may share limited data with trusted vendors who assist with hosting, analytics (anonymized), security monitoring, or customer support. These parties are contractually obligated to protect your data and use it only for the services they provide to us.
• Blockchain Networks: Interactions with public blockchains are visible to anyone scanning the chain. This is not “sharing” by us but a fundamental property of decentralized technology.
• Legal Requirements: We may disclose information if required by law, subpoena, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to continued protection under this policy.
• With Your Consent: We will not share identifiable data beyond the above without your explicit permission.

We do not sell, rent, or trade personal data with third parties for marketing purposes.

4. Data Storage and Security

• Security Measures: We implement industry-standard technical and organizational safeguards, including encryption in transit and at rest (where data is stored), access controls, regular security audits, and secure development practices tailored for crypto infrastructure.
• Data Minimization: We retain personal data only as long as necessary for the purposes outlined or as required by law. Technical logs and anonymized analytics may be kept longer for security and improvement purposes.
• Decentralized Nature: Because many of our Services operate at the integration layer with user-controlled wallets, much of the sensitive activity never touches our servers.
• International Transfers: If we process data outside your jurisdiction, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Important Note on Crypto Risks: No system is 100% secure. You are responsible for safeguarding your own wallet private keys, seed phrases, and devices. We cannot recover lost funds or keys.

5. Your Rights and Choices

Depending on your location (e.g., GDPR for EU residents, CCPA/CPRA for California residents, or similar laws), you may have rights to:

• Access, correct, or delete your personal data we hold.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where applicable.

To exercise these rights, contact us at 561-556-2727. We will respond within applicable legal timelines and verify your identity where required.

You can also:

• Opt out of non-essential communications via unsubscribe links.
• Manage cookie preferences through your browser (we use only strictly necessary cookies and minimal analytics where possible).

6. Children’s Privacy

Our Services are not directed at individuals under 18 (or the applicable age of majority). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it.

7. Third-Party Links and Services

Our Services may integrate with or link to third-party wallets (e.g., MetaMask, WalletConnect), blockchain explorers, exchanges, or fiat providers. Their privacy practices are governed by their own policies. We encourage you to review them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the new policy on our website. Continued use of our Services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Phone: 561-556-2727
We are committed to transparency and will respond promptly to privacy-related inquiries.

Acknowledgment:

By using our Services, you acknowledge that you have read and understood this Privacy Policy.